- In-app notifications: a bell in the top bar backed by Laravel's database
notification channel, alongside existing e-mail notifications (same
per-trigger toggle drives both; ticket links now correctly point into the
recipient's own area instead of always linking to the client view).
- Drag-and-drop attachments on every upload form, plus inline image
thumbnails in the message thread instead of a plain download link.
- Customer satisfaction (CSAT) rating: clients rate a closed ticket 1-5 stars
with an optional comment; shown read-only to operators, surfaced as a KPI
on the stats dashboard, and linked from the "ticket closed" e-mail.
- Saved queue views: operators can save/apply/delete named filter+sort+
column presets in the ticket queue and mark one as their default.
- Full-text search (MySQL FULLTEXT, portable LIKE fallback) across ticket
subject/body and reply message bodies, now also on the client's own ticket
list.
- Stats CSV export for the currently filtered ticket set.
- Optional BookStack knowledge-base integration (off by default): suggests
articles by category/subcategory while creating a ticket and in a separate
sidebar for operators on an existing ticket (with a copy-link button).
Configurable connection/SSL bypass/search-type filter, plus two
independent per-shelf allow-lists so nothing is ever searched until an
admin opts specific shelves in.
- Closed tickets no longer show in "Moje zgłoszenia"/"Nieprzypisane"/team
queue tabs, only under "Zamknięte" (matching how "Otwarte" already worked).
- Wired up the Admin > About "Wersja" field to config('app.version')/VERSION
in .env instead of a stale hardcoded string.
- Fixed: TicketService::setStatus() now checks a status's stage rather than
the literal key 'closed' to decide whether to fire the "ticket closed"
notification/stop the timer.
- Updated README/ARCHITECTURE/CHANGELOG/install/SECURITY docs and all three
wiki/ role guides for the above; documented a root-vs-www-data file
ownership gotcha in CLAUDE.md (running artisan commands via a plain
`docker exec` can leave root-owned Blade cache files that later break
recompilation for the www-data Apache process).
Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
56 lines
3.2 KiB
PHP
56 lines
3.2 KiB
PHP
@props(['articles', 'variant' => 'banner', 'title' => 'Może pomogą te artykuły z bazy wiedzy', 'showCopy' => false])
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@php
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$icons = ['book' => 'menu_book', 'chapter' => 'bookmark', 'bookshelf' => 'library_books', 'page' => 'article'];
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$isSidebar = $variant === 'sidebar';
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@endphp
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@if (count($articles))
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<div class="card" style="{{ $isSidebar ? 'padding:16px;gap:8px' : 'padding:14px;gap:10px;background:color-mix(in srgb, var(--color-accent) 6%, transparent);border-color:color-mix(in srgb, var(--color-accent) 25%, var(--color-divider))' }}">
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@if ($isSidebar)
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<div class="card-kicker">{{ $title }}</div>
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@else
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<div style="display:flex;align-items:center;gap:6px;font-size:12.5px;font-weight:600">
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<span class="material-symbols-outlined" style="font-size:16px">auto_awesome</span>
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{{ $title }}
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</div>
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@endif
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<div style="display:flex;flex-direction:column;gap:2px">
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@foreach ($articles as $article)
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<div
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@if ($showCopy) x-data="{ copied: false }" @endif
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style="display:flex;gap:6px;align-items:flex-start;padding:8px;border-radius:6px"
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onmouseover="this.style.background='color-mix(in srgb, var(--color-accent) 8%, transparent)'"
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onmouseout="this.style.background='transparent'"
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>
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<a
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href="{{ $article['url'] }}"
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target="_blank"
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rel="noopener noreferrer"
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style="display:flex;gap:10px;align-items:flex-start;flex:1;min-width:0;text-decoration:none;color:inherit"
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>
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<span class="material-symbols-outlined" style="font-size:18px;flex:none;margin-top:1px;color:var(--color-accent)">{{ $icons[$article['type']] ?? 'article' }}</span>
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<span style="min-width:0;flex:1">
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<span style="display:block;font-size:13px;font-weight:500;color:var(--color-accent)">{{ $article['name'] }}</span>
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@if (! empty($article['book']) && $article['book'] !== $article['name'])
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<span style="display:block;font-size:11px;color:color-mix(in srgb, var(--color-text) 55%, transparent);margin-top:1px">
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{{ ! empty($article['shelf']) ? $article['shelf'].' > '.$article['book'] : $article['book'] }}
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</span>
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@endif
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</span>
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</a>
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@if ($showCopy)
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<button
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type="button"
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class="btn btn-secondary"
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style="flex:none;font-size:11px;padding:4px 8px;white-space:nowrap"
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x-on:click="navigator.clipboard.writeText(@js($article['url'])); copied = true; setTimeout(() => copied = false, 1500)"
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x-text="copied ? 'Skopiowano!' : 'Kopiuj link'"
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></button>
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@endif
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</div>
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@endforeach
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</div>
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</div>
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@endif
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