Kacper
90fae0a4de
- In-app notifications: a bell in the top bar backed by Laravel's database
notification channel, alongside existing e-mail notifications (same
per-trigger toggle drives both; ticket links now correctly point into the
recipient's own area instead of always linking to the client view).
- Drag-and-drop attachments on every upload form, plus inline image
thumbnails in the message thread instead of a plain download link.
- Customer satisfaction (CSAT) rating: clients rate a closed ticket 1-5 stars
with an optional comment; shown read-only to operators, surfaced as a KPI
on the stats dashboard, and linked from the "ticket closed" e-mail.
- Saved queue views: operators can save/apply/delete named filter+sort+
column presets in the ticket queue and mark one as their default.
- Full-text search (MySQL FULLTEXT, portable LIKE fallback) across ticket
subject/body and reply message bodies, now also on the client's own ticket
list.
- Stats CSV export for the currently filtered ticket set.
- Optional BookStack knowledge-base integration (off by default): suggests
articles by category/subcategory while creating a ticket and in a separate
sidebar for operators on an existing ticket (with a copy-link button).
Configurable connection/SSL bypass/search-type filter, plus two
independent per-shelf allow-lists so nothing is ever searched until an
admin opts specific shelves in.
- Closed tickets no longer show in "Moje zgłoszenia"/"Nieprzypisane"/team
queue tabs, only under "Zamknięte" (matching how "Otwarte" already worked).
- Wired up the Admin > About "Wersja" field to config('app.version')/VERSION
in .env instead of a stale hardcoded string.
- Fixed: TicketService::setStatus() now checks a status's stage rather than
the literal key 'closed' to decide whether to fire the "ticket closed"
notification/stop the timer.
- Updated README/ARCHITECTURE/CHANGELOG/install/SECURITY docs and all three
wiki/ role guides for the above; documented a root-vs-www-data file
ownership gotcha in CLAUDE.md (running artisan commands via a plain
`docker exec` can leave root-owned Blade cache files that later break
recompilation for the www-data Apache process).
Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
38 lines
2.5 KiB
PHP
38 lines
2.5 KiB
PHP
<div style="flex:1;display:flex;flex-direction:column">
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<x-topbar />
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<div class="page-pad" style="flex:1;padding:28px;display:flex;flex-direction:column;gap:20px;max-width:920px;width:100%;margin:0 auto;box-sizing:border-box">
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<div style="display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap">
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<h2 style="margin:0">Moje zgłoszenia</h2>
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<a href="{{ route('client.new') }}" wire:navigate class="btn btn-primary">+ Nowe zgłoszenie</a>
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</div>
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<div style="display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap">
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<div class="seg">
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<label class="seg-opt"><input type="radio" name="ctab" @checked($tab === 'current') wire:click="setTab('current')">Aktualne ({{ $this->currentTickets->count() }})</label>
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<label class="seg-opt"><input type="radio" name="ctab" @checked($tab === 'archive') wire:click="setTab('archive')">Archiwalne ({{ $this->archiveTickets->count() }})</label>
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</div>
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<input class="input" type="search" placeholder="Szukaj po numerze, temacie, treści…" wire:model.live.debounce.400ms="search" style="max-width:280px">
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</div>
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<div style="display:flex;flex-direction:column;gap:10px">
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@foreach (($tab === 'current' ? $this->currentTickets : $this->archiveTickets) as $ticket)
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<a href="{{ route('client.ticket', $ticket) }}" wire:navigate class="card elev-sm" style="padding:16px;cursor:pointer;flex-direction:row;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;text-decoration:none;color:inherit">
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<div>
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<div style="font-weight:500">#{{ $ticket->number }} — {{ $ticket->subject }}</div>
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<div class="card-meta">{{ $ticket->categoryLabel() }} · {{ \App\Support\Rel::format($ticket->updated_at) }}</div>
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</div>
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<div style="display:flex;gap:6px">
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<span style="{{ $ticket->priorityStyle() }}">{{ $ticket->priorityLabel() }}</span>
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<span style="{{ $ticket->statusStyle() }}">{{ $ticket->statusLabel() }}</span>
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</div>
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</a>
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@endforeach
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@if (($tab === 'current' ? $this->currentTickets : $this->archiveTickets)->isEmpty())
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<p class="text-muted" style="font-size:13px">Brak zgłoszeń w tej zakładce.</p>
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@endif
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</div>
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</div>
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</div>
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