Files
servicedesk/src/bootstrap/app.php
Kacper 0b06687ea1 v1.1.2
- Real-time updates (Laravel Reverb): live operator queue, live ticket
  chat/detail updates for operator and client, periodic fallback refresh
  with a visible countdown as a backstop for dropped websocket connections.
- SLA automation rules (Admin > Automatyzacja SLA): act on a ticket after
  N minutes of customer silence (change priority/status/team/assignee),
  evaluated every 15 minutes, reusing TicketService's own setters so
  automated changes get the same history/notification/broadcast a manual
  change would.
- New notification: every operator on a matching team gets notified when
  a new ticket lands in one of their subcategories.
- BookStack knowledge-base sidebar now also shown on the client's own
  ticket view (previously operator-only); suggestions everywhere now load
  in after first paint instead of blocking it.
- Client ticket view: shows assigned operator + team; page widened to
  match the operator's.
- Notification bell shows unread only; read notifications disappear
  instead of just dimming.
- Stats dashboard: sectioned layout, new breakdowns (by subcategory, CSAT
  by team/operator, top clients, client x subcategory cross-tab).
- Mobile: nav dropdowns (theme/notifications/profile) now expand full
  width instead of overflowing off-screen below 640px.
- Fixed two bugs that silently disabled all real-time updates (missing
  CSRF header on Echo's private-channel auth; a script-load-order race
  that could miss the livewire:init event) and the mariadb healthcheck
  (world-writable credentials file on this stack's NFS mount).
- Assorted test-suite fixes (roles virtual attribute needs the roles
  table seeded; a few missing seeds/wrong assertions found along the way).

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
2026-07-22 20:43:05 +02:00

48 lines
1.9 KiB
PHP

<?php
use App\Http\Middleware\EnsureRole;
use Illuminate\Foundation\Application;
use Illuminate\Foundation\Configuration\Exceptions;
use Illuminate\Foundation\Configuration\Middleware;
use Illuminate\Http\Request;
use Laravel\Sanctum\Http\Middleware\CheckAbilities;
use Laravel\Sanctum\Http\Middleware\CheckForAnyAbility;
return Application::configure(basePath: dirname(__DIR__))
->withRouting(
web: __DIR__.'/../routes/web.php',
api: __DIR__.'/../routes/api.php',
commands: __DIR__.'/../routes/console.php',
channels: __DIR__.'/../routes/channels.php',
health: '/up',
)
->withMiddleware(function (Middleware $middleware): void {
// The app only ever receives traffic from the Traefik reverse proxy on the
// internal docker network (TLS is terminated there), so trust its
// X-Forwarded-* headers — otherwise Laravel thinks every request is plain
// HTTP and generates http:// asset/URL links, which browsers block as
// mixed content on the https:// site.
$middleware->trustProxies(at: '*', headers: Request::HEADER_X_FORWARDED_FOR |
Request::HEADER_X_FORWARDED_HOST |
Request::HEADER_X_FORWARDED_PORT |
Request::HEADER_X_FORWARDED_PROTO |
Request::HEADER_X_FORWARDED_AWS_ELB);
$middleware->alias([
'role' => EnsureRole::class,
'abilities' => CheckAbilities::class,
'ability' => CheckForAnyAbility::class,
]);
// navigator.sendBeacon (used to stop the ticket timer on tab close,
// see routes/web.php) can't attach a CSRF header/field.
$middleware->validateCsrfTokens(except: [
'operator/tickets/*/stop-timer',
]);
})
->withExceptions(function (Exceptions $exceptions): void {
$exceptions->shouldRenderJsonWhen(
fn (Request $request) => $request->is('api/*'),
);
})->create();