servicedesk/src/tests/Feature/ImapCategoryRoutingAndSourceBadgeTest.php

<?php

use App\Livewire\Admin\MailSettings;
use App\Livewire\Operator\Queue;
use App\Livewire\Operator\TicketShow;
use App\Models\Category;
use App\Models\ImapMailbox;
use App\Models\User;
use App\Services\TicketService;
use Livewire\Livewire;

// ===================== TicketService::create() category-only routing =====================

test('create() sets category_id when only a category is given (no subcategory)', function () {
    seedStatusesAndPriorities();
    $category = Category::query()->create(['name' => 'Delegacje']);

    $ticket = app(TicketService::class)->create([
        'email' => 'gosc@example.com',
        'category_id' => $category->id,
        'subject' => 'Sprawa delegacji',
        'body' => 'Treść',
    ], null);

    expect($ticket->category_id)->toBe($category->id)
        ->and($ticket->subcategory_id)->toBeNull()
        ->and($ticket->categoryLabel())->toBe('Delegacje');
});

test('create() leaves category_id null when a subcategory is given (category is derived from it)', function () {
    seedStatusesAndPriorities();
    $subcategory = subcategoryFixture();

    $ticket = app(TicketService::class)->create([
        'email' => 'gosc@example.com',
        'subcategory_id' => $subcategory->id,
        'subject' => 'Sprawa VPN',
        'body' => 'Treść',
    ], null);

    expect($ticket->category_id)->toBeNull()
        ->and($ticket->categoryLabel())->toBe('IT / VPN');
});

test('create() defaults source to web, and accepts an explicit source', function () {
    seedStatusesAndPriorities();

    $webTicket = app(TicketService::class)->create([
        'email' => 'a@example.com', 'subject' => 'S', 'body' => 'B',
    ], null);

    $mailTicket = app(TicketService::class)->create([
        'email' => 'b@example.com', 'subject' => 'S', 'body' => 'B', 'source' => 'email',
    ], null);

    expect($webTicket->source)->toBe('web')
        ->and($mailTicket->source)->toBe('email');
});

// ===================== ImapMailbox::targetLabel() =====================

test('targetLabel reflects subcategory, whole-category, or neither', function () {
    $subcategory = subcategoryFixture();
    $category = Category::query()->create(['name' => 'Delegacje']);

    $bySubcategory = ImapMailbox::query()->create(mailboxFixtureData(['default_subcategory_id' => $subcategory->id]));
    $byCategory = ImapMailbox::query()->create(mailboxFixtureData(['default_category_id' => $category->id]));
    $unrouted = ImapMailbox::query()->create(mailboxFixtureData());

    expect($bySubcategory->targetLabel())->toBe('IT / VPN')
        ->and($byCategory->targetLabel())->toBe('Cała kategoria: Delegacje')
        ->and($unrouted->targetLabel())->toBe('—');
});

function mailboxFixtureData(array $overrides = []): array
{
    return array_merge([
        'name' => 'Test',
        'enabled' => true,
        'host' => 'imap.example.com',
        'port' => 993,
        'encryption' => 'ssl',
        'validate_cert' => true,
        'username' => 'test@example.com',
        'password' => 'secret',
        'folder' => 'INBOX',
    ], $overrides);
}

// ===================== Admin: MailSettings mailbox form =====================

test('admin can route a mailbox to a whole category via the combined selector', function () {
    $admin = adminUser();
    $category = Category::query()->create(['name' => 'Delegacje']);

    Livewire::actingAs($admin)->test(MailSettings::class)
        ->call('openMailboxForm')
        ->set('mailboxForm.name', 'Zgłoszenia delegacji')
        ->set('mailboxForm.host', 'imap.example.com')
        ->set('mailboxForm.username', 'zgloszenia-delegacje@example.com')
        ->set('mailboxForm.password', 'secret')
        ->set('mailboxForm.target', "category:{$category->id}")
        ->call('submitMailboxForm')
        ->assertOk();

    $mailbox = ImapMailbox::query()->where('name', 'Zgłoszenia delegacji')->firstOrFail();

    expect($mailbox->default_category_id)->toBe($category->id)
        ->and($mailbox->default_subcategory_id)->toBeNull();
});

test('admin can route a mailbox to a specific subcategory via the combined selector', function () {
    $admin = adminUser();
    $subcategory = subcategoryFixture();

    Livewire::actingAs($admin)->test(MailSettings::class)
        ->call('openMailboxForm')
        ->set('mailboxForm.name', 'Zgłoszenia IT')
        ->set('mailboxForm.host', 'imap.example.com')
        ->set('mailboxForm.username', 'zgloszenia-it@example.com')
        ->set('mailboxForm.password', 'secret')
        ->set('mailboxForm.target', "subcategory:{$subcategory->id}")
        ->call('submitMailboxForm')
        ->assertOk();

    $mailbox = ImapMailbox::query()->where('name', 'Zgłoszenia IT')->firstOrFail();

    expect($mailbox->default_subcategory_id)->toBe($subcategory->id)
        ->and($mailbox->default_category_id)->toBeNull();
});

test('switching an existing mailbox from a subcategory to a whole category clears the old target', function () {
    $admin = adminUser();
    $subcategory = subcategoryFixture();
    $category = Category::query()->create(['name' => 'Delegacje']);

    $mailbox = ImapMailbox::query()->create(mailboxFixtureData(['default_subcategory_id' => $subcategory->id]));

    Livewire::actingAs($admin)->test(MailSettings::class)
        ->call('editMailbox', $mailbox->id)
        ->assertSet('mailboxForm.target', "subcategory:{$subcategory->id}")
        ->set('mailboxForm.target', "category:{$category->id}")
        ->call('submitMailboxForm')
        ->assertOk();

    $mailbox->refresh();

    expect($mailbox->default_category_id)->toBe($category->id)
        ->and($mailbox->default_subcategory_id)->toBeNull();
});

// ===================== Operator UI: e-mail source badge =====================

test('the operator queue shows a mail icon next to an e-mail-originated ticket but not a web one', function () {
    seedStatusesAndPriorities();
    $operator = operatorUser();
    $webTicket = makeTicket(['number' => '2001', 'source' => 'web']);
    $mailTicket = makeTicket(['number' => '2002', 'source' => 'email']);

    Livewire::actingAs($operator)->test(Queue::class)
        ->assertSeeHtml('title="Utworzone przez e-mail"');
});

test('the ticket detail header shows an e-mail badge only for e-mail-originated tickets', function () {
    seedStatusesAndPriorities();
    $operator = operatorUser();
    $mailTicket = makeTicket(['number' => '2003', 'source' => 'email']);
    $webTicket = makeTicket(['number' => '2004', 'source' => 'web']);

    Livewire::actingAs($operator)->test(TicketShow::class, ['ticket' => $mailTicket])
        ->assertSee('E-mail');

    Livewire::actingAs($operator)->test(TicketShow::class, ['ticket' => $webTicket])
        ->assertDontSee('E-mail');
});

// ===================== Operator queue: category-only tickets are filterable =====================

test('filtering the queue by category includes a ticket routed to that whole category with no subcategory', function () {
    seedStatusesAndPriorities();
    $operator = operatorUser();
    $category = Category::query()->create(['name' => 'Delegacje']);
    $ticket = makeTicket(['number' => '2005', 'category_id' => $category->id]);

    Livewire::actingAs($operator)->test(Queue::class)
        ->set('filterCategory', $category->id)
        ->assertSee($ticket->displayNumber());
});

// ===================== Operator UI: per-message e-mail source badge =====================

test('a reply fetched by e-mail shows a mail badge in the thread, a normal client reply does not', function () {
    seedStatusesAndPriorities();
    $operator = operatorUser();
    $client = User::query()->create(['name' => 'Klient', 'email' => 'klient@example.com', 'roles' => ['client']]);
    $ticket = makeTicket(['number' => '2006']);

    app(TicketService::class)->clientReply($ticket, $client, 'Odpowiedź z portalu.');
    app(TicketService::class)->clientReply($ticket, $client, 'Odpowiedź e-mailem.', source: 'email');

    Livewire::actingAs($operator)->test(TicketShow::class, ['ticket' => $ticket])
        ->assertSeeHtml('title="Odebrane e-mailem"');
});