Kacper
0b06687ea1
- Real-time updates (Laravel Reverb): live operator queue, live ticket chat/detail updates for operator and client, periodic fallback refresh with a visible countdown as a backstop for dropped websocket connections. - SLA automation rules (Admin > Automatyzacja SLA): act on a ticket after N minutes of customer silence (change priority/status/team/assignee), evaluated every 15 minutes, reusing TicketService's own setters so automated changes get the same history/notification/broadcast a manual change would. - New notification: every operator on a matching team gets notified when a new ticket lands in one of their subcategories. - BookStack knowledge-base sidebar now also shown on the client's own ticket view (previously operator-only); suggestions everywhere now load in after first paint instead of blocking it. - Client ticket view: shows assigned operator + team; page widened to match the operator's. - Notification bell shows unread only; read notifications disappear instead of just dimming. - Stats dashboard: sectioned layout, new breakdowns (by subcategory, CSAT by team/operator, top clients, client x subcategory cross-tab). - Mobile: nav dropdowns (theme/notifications/profile) now expand full width instead of overflowing off-screen below 640px. - Fixed two bugs that silently disabled all real-time updates (missing CSRF header on Echo's private-channel auth; a script-load-order race that could miss the livewire:init event) and the mariadb healthcheck (world-writable credentials file on this stack's NFS mount). - Assorted test-suite fixes (roles virtual attribute needs the roles table seeded; a few missing seeds/wrong assertions found along the way). Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
103 lines
3.9 KiB
PHP
103 lines
3.9 KiB
PHP
<?php
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return [
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/*
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|--------------------------------------------------------------------------
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| Default Reverb Server
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|--------------------------------------------------------------------------
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| This option controls the default server used by Reverb to handle
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| incoming messages as well as broadcasting message to all your
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| connected clients. At this time only "reverb" is supported.
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*/
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'default' => env('REVERB_SERVER', 'reverb'),
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/*
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|--------------------------------------------------------------------------
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| Reverb Servers
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|--------------------------------------------------------------------------
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| Here you may define details for each of the supported Reverb servers.
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| Each server has its own configuration options that are defined in
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| the array below. You should ensure all the options are present.
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*/
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'servers' => [
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'reverb' => [
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'host' => env('REVERB_SERVER_HOST', '0.0.0.0'),
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'port' => env('REVERB_SERVER_PORT', 8080),
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'path' => env('REVERB_SERVER_PATH', ''),
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'hostname' => env('REVERB_HOST'),
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'options' => [
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'tls' => [],
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],
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'max_request_size' => env('REVERB_MAX_REQUEST_SIZE', 10_000),
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'scaling' => [
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'enabled' => env('REVERB_SCALING_ENABLED', false),
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'channel' => env('REVERB_SCALING_CHANNEL', 'reverb'),
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'server' => [
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'url' => env('REDIS_URL'),
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'host' => env('REDIS_HOST', '127.0.0.1'),
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'port' => env('REDIS_PORT', '6379'),
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'username' => env('REDIS_USERNAME'),
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'password' => env('REDIS_PASSWORD'),
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'database' => env('REDIS_DB', '0'),
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'timeout' => env('REDIS_TIMEOUT', 60),
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],
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],
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'pulse_ingest_interval' => env('REVERB_PULSE_INGEST_INTERVAL', 15),
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'telescope_ingest_interval' => env('REVERB_TELESCOPE_INGEST_INTERVAL', 15),
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],
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],
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/*
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|--------------------------------------------------------------------------
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| Reverb Applications
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|--------------------------------------------------------------------------
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| Here you may define how Reverb applications are managed. If you choose
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| to use the "config" provider, you may define an array of apps which
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| your server will support, including their connection credentials.
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*/
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'apps' => [
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'provider' => 'config',
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'apps' => [
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[
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'key' => env('REVERB_APP_KEY'),
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'secret' => env('REVERB_APP_SECRET'),
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'app_id' => env('REVERB_APP_ID'),
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'options' => [
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'host' => env('REVERB_HOST'),
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'port' => env('REVERB_PORT', 443),
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'scheme' => env('REVERB_SCHEME', 'https'),
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'useTLS' => env('REVERB_SCHEME', 'https') === 'https',
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],
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'allowed_origins' => ['*'],
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'ping_interval' => env('REVERB_APP_PING_INTERVAL', 60),
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'activity_timeout' => env('REVERB_APP_ACTIVITY_TIMEOUT', 30),
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'max_connections' => env('REVERB_APP_MAX_CONNECTIONS'),
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'max_message_size' => env('REVERB_APP_MAX_MESSAGE_SIZE', 10_000),
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'accept_client_events_from' => env('REVERB_APP_ACCEPT_CLIENT_EVENTS_FROM', 'members'),
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'rate_limiting' => [
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'enabled' => env('REVERB_APP_RATE_LIMITING_ENABLED', false),
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'max_attempts' => env('REVERB_APP_RATE_LIMIT_MAX_ATTEMPTS', 60),
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'decay_seconds' => env('REVERB_APP_RATE_LIMIT_DECAY_SECONDS', 60),
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'terminate_on_limit' => env('REVERB_APP_RATE_LIMIT_TERMINATE', false),
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],
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],
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],
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],
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];
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