v1.0.0

src/app/Livewire/Client/TicketShow.php

@@ -0,0 +1,138 @@
+<?php
+
+namespace App\Livewire\Client;
+
+use App\Models\Ticket;
+use App\Models\TicketMessage;
+use App\Services\TicketService;
+use App\Support\Settings;
+use Illuminate\Support\Facades\Auth;
+use Livewire\Attributes\Computed;
+use Livewire\Component;
+use Livewire\WithFileUploads;
+
+class TicketShow extends Component
+{
+    use WithFileUploads;
+
+    public Ticket $ticket;
+
+    public string $reply = '';
+
+    public array $attachments = [];
+
+    public ?int $editingMessageId = null;
+
+    public string $editingDraft = '';
+
+    public ?int $pendingDeleteMessageId = null;
+
+    public function mount(Ticket $ticket): void
+    {
+        abort_unless($ticket->customer_id === Auth::id(), 403);
+
+        $this->ticket = $ticket;
+    }
+
+    #[Computed]
+    public function ticketMessages()
+    {
+        return $this->ticket->publicMessages()->with(['author', 'authorLink.role', 'attachments'])->get();
+    }
+
+    #[Computed]
+    public function otherTickets()
+    {
+        return Auth::user()->ticketsAsCustomer()->where('id', '!=', $this->ticket->id)->get();
+    }
+
+    public function updatedAttachments(): void
+    {
+        if (! $this->attachments) {
+            return;
+        }
+
+        if ($error = Settings::validateAttachments($this->attachments)) {
+            $this->attachments = [];
+            $this->addError('attachments', $error);
+        }
+    }
+
+    public function removeAttachment(int $index): void
+    {
+        unset($this->attachments[$index]);
+        $this->attachments = array_values($this->attachments);
+    }
+
+    public function sendReply(): void
+    {
+        $this->validate(['reply' => 'required|string']);
+
+        app(TicketService::class)->clientReply($this->ticket, Auth::user(), $this->reply, $this->attachments);
+        $this->reset(['reply', 'attachments']);
+        unset($this->ticketMessages);
+        $this->ticket->refresh();
+    }
+
+    public function close(): void
+    {
+        app(TicketService::class)->setStatus($this->ticket, 'closed');
+        $this->ticket->refresh();
+    }
+
+    public function reopen(): void
+    {
+        app(TicketService::class)->setStatus($this->ticket, 'open');
+        $this->ticket->refresh();
+    }
+
+    public function startEdit(int $messageId, string $body): void
+    {
+        $message = TicketMessage::query()->findOrFail($messageId);
+        abort_unless($message->ticket_id === $this->ticket->id && $message->author_id === Auth::id() && $message->role === 'client', 403);
+
+        $this->editingMessageId = $messageId;
+        $this->editingDraft = $body;
+    }
+
+    public function cancelEdit(): void
+    {
+        $this->editingMessageId = null;
+        $this->editingDraft = '';
+    }
+
+    public function saveEdit(): void
+    {
+        $message = TicketMessage::query()->findOrFail($this->editingMessageId);
+        abort_unless($message->ticket_id === $this->ticket->id && $message->author_id === Auth::id() && $message->role === 'client', 403);
+
+        $message->update(['body' => $this->editingDraft, 'edited' => true]);
+        $this->cancelEdit();
+        unset($this->ticketMessages);
+    }
+
+    public function requestDelete(int $messageId): void
+    {
+        $this->pendingDeleteMessageId = $messageId;
+    }
+
+    public function cancelDelete(): void
+    {
+        $this->pendingDeleteMessageId = null;
+    }
+
+    public function confirmDelete(): void
+    {
+        $message = TicketMessage::query()->findOrFail($this->pendingDeleteMessageId);
+        abort_unless($message->ticket_id === $this->ticket->id && $message->author_id === Auth::id() && $message->role === 'client', 403);
+
+        $message->delete();
+        $this->pendingDeleteMessageId = null;
+        unset($this->ticketMessages);
+    }
+
+    public function render()
+    {
+        return view('livewire.client.ticket-show');
+    }
+}