- Triggers (Admin > Wyzwalacze): event-driven rules that fire immediately on
  a ticket lifecycle event (created/updated/status/priority/assignee/team/
  category changed, new reply), with AND-conditions and ordered actions
  (set status/priority/team/assignee, send e-mail). Ships its own dedicated,
  freely add/edit/delete-able e-mail templates, kept separate from the fixed
  system templates.
- Ticket watching: operators can star/"Obserwuj" any ticket to follow it
  regardless of assignment/team.
- Real-time notification bell (private per-user broadcast channel, 30s
  fallback poll) with an opt-in in-tab browser push notification.
- Per-user notification preferences (/settings/notifications): scope
  (mine/unassigned/watched/all) and e-mail toggle per event category.
- Admin > Integracje: new tab for LDAP/AD + BookStack config, split out of
  Konfiguracja.
- Operator queue: Podkategoria/Zespół/Utworzono columns (off by default).
- Obserwuj button moved next to the auto-refresh countdown; trigger
  condition builder shows subcategory/zgłaszający as name dropdowns instead
  of raw IDs; /settings/notifications got a back link, full-width push
  card, and a bordered table container; admin panel tab and operator queue
  view now persist across a plain page refresh.
- Docs: README/ARCHITECTURE/wiki updated for all of the above.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
This commit is contained in:
2026-07-22 23:43:01 +02:00
parent 0b06687ea1
commit ab90abcaa3
47 changed files with 2480 additions and 139 deletions

View File

@@ -10,6 +10,7 @@ use App\Livewire\Operator\NewTicket as OperatorNewTicket;
use App\Livewire\Operator\Queue as OperatorQueue;
use App\Livewire\Operator\Stats as OperatorStats;
use App\Livewire\Operator\TicketShow as OperatorTicketShow;
use App\Livewire\Settings\NotificationPreferences;
use App\Models\Ticket;
use App\Support\Settings;
use Illuminate\Support\Facades\Auth;
@@ -73,3 +74,7 @@ Route::middleware(['auth', 'role:operator'])->prefix('operator')->name('operator
Route::middleware(['auth', 'role:admin'])->prefix('admin')->name('admin.')->group(function () {
Route::get('/', AdminPanel::class)->name('panel');
});
Route::middleware(['auth', 'role:operator,admin'])->prefix('settings')->name('settings.')->group(function () {
Route::get('/notifications', NotificationPreferences::class)->name('notifications');
});