v1.1.3
- Triggers (Admin > Wyzwalacze): event-driven rules that fire immediately on a ticket lifecycle event (created/updated/status/priority/assignee/team/ category changed, new reply), with AND-conditions and ordered actions (set status/priority/team/assignee, send e-mail). Ships its own dedicated, freely add/edit/delete-able e-mail templates, kept separate from the fixed system templates. - Ticket watching: operators can star/"Obserwuj" any ticket to follow it regardless of assignment/team. - Real-time notification bell (private per-user broadcast channel, 30s fallback poll) with an opt-in in-tab browser push notification. - Per-user notification preferences (/settings/notifications): scope (mine/unassigned/watched/all) and e-mail toggle per event category. - Admin > Integracje: new tab for LDAP/AD + BookStack config, split out of Konfiguracja. - Operator queue: Podkategoria/Zespół/Utworzono columns (off by default). - Obserwuj button moved next to the auto-refresh countdown; trigger condition builder shows subcategory/zgłaszający as name dropdowns instead of raw IDs; /settings/notifications got a back link, full-width push card, and a bordered table container; admin panel tab and operator queue view now persist across a plain page refresh. - Docs: README/ARCHITECTURE/wiki updated for all of the above. Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
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@@ -34,3 +34,14 @@ Broadcast::channel('ticket.{ticketId}', function ($user, int $ticketId) {
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return (in_array('operator', $user->roles ?? []) && $ticket->isVisibleToOperator($user))
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|| $ticket->customer_id === $user->id;
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});
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/**
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* Every logged-in user's own private notification stream (bell realtime
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* updates + in-tab browser push, see NotificationCreated). Laravel's
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* default `App.Models.User.{id}` naming convention is kept verbatim so it
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* matches what `$notifiable->notify()` already implies, rather than
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* inventing a shorter alias.
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*/
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Broadcast::channel('App.Models.User.{id}', function ($user, int $id) {
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return $user->id === $id;
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});
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