- Triggers (Admin > Wyzwalacze): event-driven rules that fire immediately on
  a ticket lifecycle event (created/updated/status/priority/assignee/team/
  category changed, new reply), with AND-conditions and ordered actions
  (set status/priority/team/assignee, send e-mail). Ships its own dedicated,
  freely add/edit/delete-able e-mail templates, kept separate from the fixed
  system templates.
- Ticket watching: operators can star/"Obserwuj" any ticket to follow it
  regardless of assignment/team.
- Real-time notification bell (private per-user broadcast channel, 30s
  fallback poll) with an opt-in in-tab browser push notification.
- Per-user notification preferences (/settings/notifications): scope
  (mine/unassigned/watched/all) and e-mail toggle per event category.
- Admin > Integracje: new tab for LDAP/AD + BookStack config, split out of
  Konfiguracja.
- Operator queue: Podkategoria/Zespół/Utworzono columns (off by default).
- Obserwuj button moved next to the auto-refresh countdown; trigger
  condition builder shows subcategory/zgłaszający as name dropdowns instead
  of raw IDs; /settings/notifications got a back link, full-width push
  card, and a bordered table container; admin panel tab and operator queue
  view now persist across a plain page refresh.
- Docs: README/ARCHITECTURE/wiki updated for all of the above.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
This commit is contained in:
2026-07-22 23:43:01 +02:00
parent 0b06687ea1
commit ab90abcaa3
47 changed files with 2480 additions and 139 deletions

View File

@@ -55,6 +55,34 @@ if (window.currentUserId) {
.error((error) => console.error('operator.queue subscription error', error));
}
/**
* Every logged-in user's own private notification stream — refreshes the
* bell instantly (see NotificationBell::onBellNotification()) and, when the
* viewer has opted in via the toggle on the notification-preferences page,
* also raises an in-tab browser Notification. Deliberately lightweight: no
* service worker, no push subscription — this only fires while the tab
* calling it is open, same limitation as the operator.queue block above.
*/
if (window.currentUserId) {
window.Echo.private('App.Models.User.' + window.currentUserId)
.listen('.NotificationCreated', (e) => {
Livewire.dispatch('bell-notification-received', { notificationId: e.notificationId });
if (
localStorage.getItem('browserNotificationsEnabled') === '1'
&& typeof Notification !== 'undefined'
&& Notification.permission === 'granted'
) {
const popup = new Notification(e.message, { tag: e.notificationId });
popup.onclick = () => {
window.focus();
window.location.href = e.url;
};
}
})
.error((error) => console.error('user notification channel subscription error', error));
}
/**
* Subscribes to a single ticket's channel — called by the Blade view of
* whichever TicketShow component (operator or client) is currently mounted,