- Generic AI integration (Admin > Integracje > "Integracja AI"), optional and
  off by default: an OpenAI-compatible /chat/completions client (Groq, OpenAI,
  or a self-hosted Ollama instance) configured by base URL, optional API key,
  model, and an SSL-verification toggle. Foundation for the two AI features
  below and anything else that wants an LLM call in the future.
- BookStack automatic content tagging (AI): "Otaguj nową treść"/"Otaguj
  wszystko ponownie" buttons plus `php artisan bookstack:tag-content`
  (--dry-run/--force/--limit=N) tag every book/chapter/page with matching
  helpdesk subcategory names, idempotent by default.
- BookStack search refinement: "Przeszukuj" is now three independent
  checkboxes (Książki/Strony/Rozdziały) instead of a single dropdown, plus a
  new "Szukaj po" setting (nazwa/tagi/oba) — tag matching uses the bare
  subcategory name, matching what auto-tagging writes.
- AI-driven ticket triage + summary (Admin > Integracje > "Automatyzacja AI
  dla zgłoszeń", via new scheduled ai:run-ticket-automation): five toggles
  auto-assign/correct category+subcategory, rewrite an unclear subject, and
  set priority from content, once per ticket in the background; every change
  is logged in the ticket's history. Separately, an AI summary + suggested
  action for every ticket, shown to operators only, with an admin-editable
  prompt.
- Operators can now reassign a ticket to any team, not just one they belong
  to.
- The auto-refresh countdown badges (ticket view, operator queue) are now
  clickable — fetch immediately and reset the countdown.
- All 7 "cyclical" intervals (3 browser refresh countdowns, the notification
  bell poll, and the 4 background scheduled commands) are now configurable
  from Admin > Konfiguracja instead of fixed in code.
- Fixed: an operator viewing a ticket that's deleted or moved outside their
  team scope mid-session is now redirected to the operator queue instead of
  hitting an error.
- Docs: README/ARCHITECTURE/CLAUDE/install/wiki updated for all of the above.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
This commit is contained in:
2026-07-24 13:38:39 +02:00
parent 0d116dfd98
commit 313e01ad24
46 changed files with 3224 additions and 150 deletions

View File

@@ -91,7 +91,7 @@ test('a non-admin operator can still open a ticket outside their team if it is p
->assertOk();
});
test('the team reassignment dropdown on a ticket only offers a non-admin operator their own teams', function () {
test('the team reassignment dropdown on a ticket offers a non-admin operator every team, not just their own', function () {
seedStatusesAndPriorities();
$operator = operatorUser('scoped-5@example.com');
$myTeam = Team::query()->create(['name' => 'Infrastruktura']);
@@ -101,9 +101,25 @@ test('the team reassignment dropdown on a ticket only offers a non-admin operato
$ticket = makeTicket(['number' => '5001', 'team_id' => $myTeam->id]);
$teamNames = Livewire::actingAs($operator)->test(TicketShow::class, ['ticket' => $ticket])
->instance()->teams->pluck('name')->all();
->instance()->teams->pluck('name')->sort()->values()->all();
expect($teamNames)->toBe(['Infrastruktura']);
expect($teamNames)->toBe(['Aplikacje', 'Infrastruktura']);
});
test('a non-admin operator can reassign a ticket to a team they do not belong to', function () {
seedStatusesAndPriorities();
$operator = operatorUser('scoped-7@example.com');
$myTeam = Team::query()->create(['name' => 'Infrastruktura']);
$otherTeam = Team::query()->create(['name' => 'Aplikacje']);
$operator->teams()->attach($myTeam->id);
$ticket = makeTicket(['number' => '5002', 'team_id' => $myTeam->id]);
Livewire::actingAs($operator)->test(TicketShow::class, ['ticket' => $ticket])
->call('setTeam', (string) $otherTeam->id)
->assertOk();
expect($ticket->fresh()->team_id)->toBe($otherTeam->id);
});
test('merging cannot pull in a ticket outside the operators scope via a crafted selection', function () {