- E-mail intake (IMAP), optional and off by default: clients can create a
  ticket or reply to an existing one just by sending/replying to an e-mail.
  Configure any number of mailboxes in the new Admin > Poczta page (SMTP +
  IMAP together, replacing the old "E-MAIL" tab), each routed to a specific
  subcategory or a whole category (new tickets.category_id column). Replies
  are matched to their ticket via the number/checksum already in every
  notification subject; autoresponders/bounces are detected and rejected;
  "restrict tickets to LDAP" is enforced for e-mail like the guest web form.
  Manual "Pobierz teraz" per-mailbox fetch button; dedicated
  storage/logs/imap-*.log regardless of the app's log level; mail-icon badges
  on e-mail-originated tickets/messages in the operator queue and ticket view.
- Operator queue: "select all" checkbox in the table header for every
  currently visible ticket under the active filter/tab.
- Fixed: scheduled commands (SLA breach check, automation rules, and now IMAP
  fetch) always sent notifications through .env's default mailer instead of
  the configured SMTP server, because AppServiceProvider's Settings override
  used to skip itself for any console command, not just migrate.
- Fixed: visiting a ticket that no longer exists (deleted mid-session, or a
  stale background refresh) showed a raw 404 instead of redirecting back to
  the operator queue / client dashboard.
- Docs: README/ARCHITECTURE/CLAUDE/install/wiki updated for all of the above,
  including the previously-missing host crontab entry for schedule:run.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
This commit is contained in:
2026-07-23 12:44:30 +02:00
parent 63178b366e
commit 0d116dfd98
38 changed files with 2290 additions and 164 deletions

View File

@@ -1,12 +1,14 @@
<?php
use App\Http\Middleware\EnsureRole;
use Illuminate\Database\Eloquent\ModelNotFoundException;
use Illuminate\Foundation\Application;
use Illuminate\Foundation\Configuration\Exceptions;
use Illuminate\Foundation\Configuration\Middleware;
use Illuminate\Http\Request;
use Laravel\Sanctum\Http\Middleware\CheckAbilities;
use Laravel\Sanctum\Http\Middleware\CheckForAnyAbility;
use Symfony\Component\HttpKernel\Exception\NotFoundHttpException;
return Application::configure(basePath: dirname(__DIR__))
->withRouting(
@@ -44,4 +46,29 @@ return Application::configure(basePath: dirname(__DIR__))
$exceptions->shouldRenderJsonWhen(
fn (Request $request) => $request->is('api/*'),
);
// A ticket deleted mid-session (typically by the operator/client
// currently viewing it) leaves any later request for that same
// {ticket} route binding 404ing — most commonly Livewire's own
// "model missing during hydration" recovery, which does a full
// window.location.reload() of the very page whose ticket just
// disappeared (e.g. the ticket-show view's periodic fallback
// refresh polling a few seconds after a delete+redirect). Land back
// on that area's own list page instead of a raw 404.
//
// Handler::prepareException() already converts ModelNotFoundException
// into NotFoundHttpException (wrapping the original as getPrevious())
// before any render() callback is dispatched — a callback typed
// against ModelNotFoundException itself would simply never match.
$exceptions->render(function (NotFoundHttpException $e, Request $request) {
if (! $e->getPrevious() instanceof ModelNotFoundException || ! $request->user()) {
return null;
}
return match (true) {
$request->is('operator/*') => redirect()->route('operator.queue'),
$request->is('client/*') => redirect()->route('client.dashboard'),
default => null,
};
});
})->create();