v1.1.2
- Real-time updates (Laravel Reverb): live operator queue, live ticket chat/detail updates for operator and client, periodic fallback refresh with a visible countdown as a backstop for dropped websocket connections. - SLA automation rules (Admin > Automatyzacja SLA): act on a ticket after N minutes of customer silence (change priority/status/team/assignee), evaluated every 15 minutes, reusing TicketService's own setters so automated changes get the same history/notification/broadcast a manual change would. - New notification: every operator on a matching team gets notified when a new ticket lands in one of their subcategories. - BookStack knowledge-base sidebar now also shown on the client's own ticket view (previously operator-only); suggestions everywhere now load in after first paint instead of blocking it. - Client ticket view: shows assigned operator + team; page widened to match the operator's. - Notification bell shows unread only; read notifications disappear instead of just dimming. - Stats dashboard: sectioned layout, new breakdowns (by subcategory, CSAT by team/operator, top clients, client x subcategory cross-tab). - Mobile: nav dropdowns (theme/notifications/profile) now expand full width instead of overflowing off-screen below 640px. - Fixed two bugs that silently disabled all real-time updates (missing CSRF header on Echo's private-channel auth; a script-load-order race that could miss the livewire:init event) and the mariadb healthcheck (world-writable credentials file on this stack's NFS mount). - Assorted test-suite fixes (roles virtual attribute needs the roles table seeded; a few missing seeds/wrong assertions found along the way). Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
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@@ -3,6 +3,7 @@
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<head>
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<meta charset="utf-8">
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<meta name="csrf-token" content="{{ csrf_token() }}">
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<title>{{ $title ?? \App\Support\Settings::get('company_name') }}</title>
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<link rel="icon" type="image/svg+xml" href="{{ \App\Support\Settings::faviconUrl() }}">
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@@ -70,6 +71,12 @@
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.ql-editor hr { border: none; border-top: 1px solid var(--color-divider); margin: 10px 0; }
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</style>
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<script>
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// Lets the Echo listeners in resources/js/echo.js tell "my own action
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// echoed back" apart from "someone else changed this" without a
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// roundtrip — broadcast event payloads carry the same actorId shape.
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window.currentUserId = @json(auth()->id());
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</script>
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@vite(['resources/css/app.css', 'resources/js/app.js'])
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<style>:root{--color-accent: {{ \App\Support\Settings::accentColor() }};}</style>
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@livewireStyles
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