v1.1.2

- Real-time updates (Laravel Reverb): live operator queue, live ticket
  chat/detail updates for operator and client, periodic fallback refresh
  with a visible countdown as a backstop for dropped websocket connections.
- SLA automation rules (Admin > Automatyzacja SLA): act on a ticket after
  N minutes of customer silence (change priority/status/team/assignee),
  evaluated every 15 minutes, reusing TicketService's own setters so
  automated changes get the same history/notification/broadcast a manual
  change would.
- New notification: every operator on a matching team gets notified when
  a new ticket lands in one of their subcategories.
- BookStack knowledge-base sidebar now also shown on the client's own
  ticket view (previously operator-only); suggestions everywhere now load
  in after first paint instead of blocking it.
- Client ticket view: shows assigned operator + team; page widened to
  match the operator's.
- Notification bell shows unread only; read notifications disappear
  instead of just dimming.
- Stats dashboard: sectioned layout, new breakdowns (by subcategory, CSAT
  by team/operator, top clients, client x subcategory cross-tab).
- Mobile: nav dropdowns (theme/notifications/profile) now expand full
  width instead of overflowing off-screen below 640px.
- Fixed two bugs that silently disabled all real-time updates (missing
  CSRF header on Echo's private-channel auth; a script-load-order race
  that could miss the livewire:init event) and the mariadb healthcheck
  (world-writable credentials file on this stack's NFS mount).
- Assorted test-suite fixes (roles virtual attribute needs the roles
  table seeded; a few missing seeds/wrong assertions found along the way).

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>

src/database/seeders/DatabaseSeeder.php

@@ -55,7 +55,7 @@ class DatabaseSeeder extends Seeder
             ['key' => 'operator', 'label' => 'Operator'],
             ['key' => 'admin', 'label' => 'Administrator'],
         ] as $role) {
-            Role::query()->create($role);
+            Role::query()->firstOrCreate(['key' => $role['key']], $role);
         }
     }
 
@@ -259,6 +259,11 @@ class DatabaseSeeder extends Seeder
     {
         foreach ([
             ['label' => 'Wyślij i „Oczekuje na klienta”', 'status_key' => 'waiting_customer', 'sort_order' => 1],
+            // Used to point at the now-removed "resolved" status, folded into
+            // "closed" by the status restructure — same target as "Wyślij i
+            // zamknij" today, kept as a separate quick action for continuity
+            // with the old hardcoded menu (see ReplyQuickActionsTest).
+            ['label' => 'Wyślij i oznacz jako rozwiązane', 'status_key' => 'closed', 'sort_order' => 2],
             ['label' => 'Wyślij i zamknij', 'status_key' => 'closed', 'sort_order' => 3],
         ] as $action) {
             ReplyQuickAction::query()->create($action);
@@ -335,13 +340,17 @@ class DatabaseSeeder extends Seeder
                 'subject' => 'Przekroczono SLA zgłoszenia #{numer}',
                 'body' => '<p>Cześć {operator},</p><p>Zgłoszenie „{temat}” (#{numer}) przekroczyło ustalony czas rozwiązania SLA.</p>'.$link.$footer,
             ],
+            'tpl-team-new-ticket' => [
+                'name' => 'Nowe zgłoszenie w zespole', 'trigger_label' => 'Nowe zgłoszenie w zespole — operator',
+                'subject' => 'Nowe zgłoszenie w Twoim zespole (#{numer})',
+                'body' => '<p>Cześć,</p><p>Nowe zgłoszenie „{temat}” (#{numer}, kategoria: {kategoria}) trafiło do zespołu {zespol}.</p>'.$link.$footer,
+            ],
         ];
 
         $ids = [];
 
         foreach ($templates as $key => $tpl) {
-            $ids[$key] = EmailTemplate::query()->create([
-                'key' => $key,
+            $ids[$key] = EmailTemplate::query()->firstOrCreate(['key' => $key], [
                 'name' => $tpl['name'],
                 'trigger_label' => $tpl['trigger_label'],
                 'subject' => $tpl['subject'],
@@ -359,9 +368,9 @@ class DatabaseSeeder extends Seeder
             ['trigger_key' => 'ticket_closed', 'trigger_label' => 'Zgłoszenie zamknięte', 'enabled' => true, 'recipient' => 'client', 'template' => 'tpl-closed'],
             ['trigger_key' => 'operator_replied', 'trigger_label' => 'Nowa odpowiedź operatora', 'enabled' => true, 'recipient' => 'client', 'template' => 'tpl-reply'],
             ['trigger_key' => 'sla_breached', 'trigger_label' => 'Przekroczono SLA (powiadom operatora)', 'enabled' => false, 'recipient' => 'operator', 'template' => 'tpl-sla-breach'],
+            ['trigger_key' => 'ticket_created_team', 'trigger_label' => 'Nowe zgłoszenie w zespole (powiadom operatorów)', 'enabled' => true, 'recipient' => 'operator', 'template' => 'tpl-team-new-ticket'],
         ] as $setting) {
-            NotificationSetting::query()->create([
-                'trigger_key' => $setting['trigger_key'],
+            NotificationSetting::query()->firstOrCreate(['trigger_key' => $setting['trigger_key']], [
                 'trigger_label' => $setting['trigger_label'],
                 'enabled' => $setting['enabled'],
                 'recipient' => $setting['recipient'],