v1.1.2

- Real-time updates (Laravel Reverb): live operator queue, live ticket
  chat/detail updates for operator and client, periodic fallback refresh
  with a visible countdown as a backstop for dropped websocket connections.
- SLA automation rules (Admin > Automatyzacja SLA): act on a ticket after
  N minutes of customer silence (change priority/status/team/assignee),
  evaluated every 15 minutes, reusing TicketService's own setters so
  automated changes get the same history/notification/broadcast a manual
  change would.
- New notification: every operator on a matching team gets notified when
  a new ticket lands in one of their subcategories.
- BookStack knowledge-base sidebar now also shown on the client's own
  ticket view (previously operator-only); suggestions everywhere now load
  in after first paint instead of blocking it.
- Client ticket view: shows assigned operator + team; page widened to
  match the operator's.
- Notification bell shows unread only; read notifications disappear
  instead of just dimming.
- Stats dashboard: sectioned layout, new breakdowns (by subcategory, CSAT
  by team/operator, top clients, client x subcategory cross-tab).
- Mobile: nav dropdowns (theme/notifications/profile) now expand full
  width instead of overflowing off-screen below 640px.
- Fixed two bugs that silently disabled all real-time updates (missing
  CSRF header on Echo's private-channel auth; a script-load-order race
  that could miss the livewire:init event) and the mariadb healthcheck
  (world-writable credentials file on this stack's NFS mount).
- Assorted test-suite fixes (roles virtual attribute needs the roles
  table seeded; a few missing seeds/wrong assertions found along the way).

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>

src/app/Models/Ticket.php

@@ -13,8 +13,8 @@ use Illuminate\Support\Facades\DB;
 #[Fillable([
     'number', 'customer_id', 'email', 'name', 'subcategory_id', 'subject', 'body',
     'status_key', 'priority_key', 'team_id', 'assignee_id', 'custom_fields', 'api_client_id',
-    'sla_notified_at', 'time_spent_seconds', 'timer_started_at', 'created_at', 'updated_at',
-    'csat_rating', 'csat_comment', 'csat_rated_at',
+    'sla_notified_at', 'last_customer_activity_at', 'time_spent_seconds', 'timer_started_at',
+    'created_at', 'updated_at', 'csat_rating', 'csat_comment', 'csat_rated_at',
 ])]
 class Ticket extends Model
 {
@@ -23,6 +23,7 @@ class Ticket extends Model
         return [
             'custom_fields' => 'array',
             'sla_notified_at' => 'datetime',
+            'last_customer_activity_at' => 'datetime',
             'time_spent_seconds' => 'integer',
             'timer_started_at' => 'datetime',
             'csat_rating' => 'integer',
@@ -90,6 +91,11 @@ class Ticket extends Model
         return $this->hasMany(TicketHistory::class)->orderByDesc('created_at');
     }
 
+    public function automationRuleLogs(): HasMany
+    {
+        return $this->hasMany(AutomationRuleTicketLog::class);
+    }
+
     public static function nextNumber(): string
     {
         $max = static::query()->pluck('number')->map(fn ($n) => (int) $n)->max();